Job Description

The Operations Planner will be involved in central planning (demand and supply), short mid and long term network capacity planning, and day to day capacity management balancing Service level and cost. It will support Operations team by providing the supply targets across each leg of the fulfillment journey and works closely with Business Intelligence and Tech teams to develop more sophisticated demand and supply models and automation.

You will be in charge of the following:

Central Planning

  • Volume forecasting: combining inputs from Commercial team and modeling based on historicals, seasonality, and demand models
  • Capacity Planning (short and mid term)

Operations Resource Planning

  • Supply planning for key network resources on each network leg and hub
  • Last mile supply planning across different areas and resource channels
  • Mid mile Transport Capacity Planning: Plan supply across our key transport legs road freight, air freight and sea freight
  • First mile and sortation capacity planning

Network Performance Management

  • Manage supply capacity to meet demand volume while hitting service level and fulfillment cost targets
  • Variable cost management and improvement
  • SLA management in line with capacity and demand volume planning
  • Design and develop predictive demand and supply models to determine optimal Resource levels at each leg of our network


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