Customer Service & Account Validator

Entry Level   •   Biñan, Laguna

Job Description

The role of Customer Service & Account Validator is to assist in follow-ups of deliveries and inquiries in able to complete and submit progressive report per client requirements.

Job Responsibilities:

  • Performs as assistant to Account Team Leader/ Supervisor on clerical functions
  • Sends email follow-ups to Hubs on
    - Delivery
    - Re-delivery instructions
    - Unclear or vague POD/ FD status update
  • Sends the required reports and feedback in a timely manner
  • Report any noted discrepancies in system update to respective Team Leader/Supervisor.
  • Act as (occasional) back-up for Account Representative 

Job Qualifications:

  • At least high school graduate with experience in encoding and data processing 
  • Flexible and adaptable to stressful environment 
  • Process and Result oriented. 
  • Computer Literate and comprehensive knowledge/skills in Microsoft Office (Excel, Word, Power point and Excess) needed.

Please note that only shortlisted candidates will be notified for next steps. Rest assured that your application is kept in our active pool for reference.

Entrego is not partnering with new recruitment vendors at the moment. Vendors who provide unsolicited resumes shall waive rights to claim for placement fees in the event that candidate is eventually engaged.

Application Process

1 Resume Screening

2 Online/Phone Screening

3 Onsite assessment and interviews